FAQ - ALL YOU NEED TO KNOW ABOUT COVID TESTS AND TRAVEL CERTIFICATES
Q. What does it cost?
A. PCR costs 2.000,-. Antigen costs 750,- and antibody costs 750,-
Q. How do I pay?
A. With all major credit cards at the time of the test.
Q. Do you accept cash?
Q. Which test do I need?
A. You find that out from the embassy, the airline or
Q. When do I need to take the test?
A. That is according to the rules of the country you are travelling to. Again, your own responsibility to find out.
Q. Is a certificate included?
Q. I don´t need a certificate, will that make the test cheaper?
A. No, because a doctor is always responsible - should you prove positive or need follow-up. You pay for test, certificate and medical responsibility in a package. We don't separate that.
Q. For how long is the certificate valid?
A. Again, the rules of the country decides how long in advance you can take the test.
Q. When do I get the answer?
A. The day after the test, no later than 17.00.
Q. Does it matter if I take the test early or late during the day - will I get the result faster if I take it in the morning?
A. No. The samples are being sent once daily to the lab.
Q. Can I get faster results?
Q. Is the certificate in English?
Q. I travel on a Monday - when can I take the test?
A. You can take it whenever you want, but it will likely not be valid for travel since the clinic isn't open on weekends.
Q. I travel on a Wednesday morning - when can I take the test?
A. Monday is a good guess, provided the rules of the country allow it. You will then get the result no later than 17.00 on Tuesday.
Q. If I take a test on a Friday - will I get the result and certificate on a Saturday even if you are closed?
A. Of course! We finish what we have started.
Q. If I have questions - can I call you?
A. We have limited capacity to answer the phone.
Q. How can I contact you?
A. Text message, chat, e-mail. Plenty of options.
Q. What if I don´t get my certificate?
A. If you haven't received it during the evening try calling me or send a text message. The mail I have sent you might have gone wrong.
Q. Is the clinic in Västerås?
A. Yes, it is.
Q. What is your address?
A. Källgatan 10. Near the police station.
On June 7 we move to Stora Gatan 44 A.
Q. Do you have drop-in?
A. No, you have to make a reservation for a certain time.
Q. How do I book?
A. Click on the buttons on the first page which will take you to on-line booking.
Q. I don´t have a Swedish personnummer, can I still do the test?
Q. Is the clinic open on Saturday?
A. No, it is closed on weekends.